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Website planning & delivery guides

Miniature scene checking product identity and materials first for an after-sales request
Web Insights

An after-sales request says only “the equipment does not work”: which identification materials should the website request?
Miniature scene separating initial task background from detailed materials not yet exchanged
Web Insights

Customer materials cannot be public: how should the website explain what can be provided in an initial technical discussion?
Miniature scene showing purchasing from the company and offering services to it as different directions
Web Insights

Suppliers want to sell to you while customers want to buy from you: how can website contact routes reduce confusion?
Miniature scene retaining primary-choice and candidate context in a multi-product inquiry
Web Insights

Customers inquire after viewing several models: how can the website retain the products they were comparing?
Miniature scene checking current purchase quantities and future demand estimates separately
Web Insights

Does an inquiry quantity mean the current purchase or annual demand? How the website can reduce estimation misunderstandings
Miniature scene discussing tasks and materials before the budget is determined
Web Insights

Customers hesitate to share budgets first: how should the website explain the information evaluation needs?
Miniature scene discussing application tasks before the product model is confirmed
Web Insights

Customers do not yet know the product model: how can the website offer selection assistance without making them choose at random?
Miniature scene selecting necessary technical inquiry materials for the current assessment
Web Insights

Which technical materials should accompany an inquiry? How the website can prevent customers sending every internal file at once
A miniature scene distinguishing headquarters and local contact roles by business task
Web Insights

Headquarters and Overseas Agents Publish Different Information: How Can a Website Help Buyers Verify Supply and Service Providers?
Miniature scene distinguishing discussable tasks, pending confirmation and work outside scope
Web Insights

Should a website service page list projects it does not accept? How to help customers assess suitability

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  • JVDS
    JVDS is a Beijing design studio focused on corporate website design and development, with UI/UX product design and brand identity services. We work with domestic and international businesses from planning and design through development and launch, helping them present their services, improve the user experience and make it easier for customers to enquire.
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